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Returns & Refund Policy

Last updated: November 09, 2026

60-day returns

Most unopened items in their original packaging can be returned within 60 days of delivery. Start a return from My account → Returns or email support@savebuxx.com with your order number.

Items we can't accept

  • Opened personal care, health and hygiene products
  • Gift cards and clearance items marked final sale
  • Items damaged through misuse

Damaged, defective or wrong items

Tell us within 7 days of delivery with a photo of the item and packaging. We'll send a replacement or a full refund including shipping, and cover return postage with a prepaid label.

Refunds

Once your return is received and inspected, we refund the original card within 5–10 business days (your bank may take a few extra days to post it). Original shipping charges are refundable only for damaged, defective or incorrect items. You can also choose store credit in your wallet, which is instant.

Exchanges

The fastest way to exchange is to return the item for a refund and place a new order.

Order cancellations

You can cancel from your account before the order ships. Canceled orders are refunded in full to your card.

Questions

Savebuxx
910 Wholesale Park Drive, Suite 180, Dallas, TX 75207, United States
Email: support@savebuxx.com
Phone: +1 (800) 555-0288

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